FAQ

What age range should I check before ordering?

Review the product page for age-appropriate guidance. Baby toys, sleep sacks, clothing, and feeding items each list their own size or age notes.

Are the fabric items suitable for sensitive skin?

Fabric listings include fiber and care notes. Organic cotton and sensitive skin language appears where relevant so caregivers can review the material before ordering.

Do toys include safety references?

Toy and teething listings include CPSIA-aware wording and ASTM F963 toy-reference notes where relevant. Always follow the posted age guidance and supervision notes.

Can feeding items go in the dishwasher?

Check each silicone feeding listing for care instructions. If dishwasher use is not stated, hand washing is the safer choice.

Can I return baby items after opening or washing them?

Unused, unwashed, sealed baby items may be returned within 30 days. Opened feeding items, washed fabrics, used toys, and worn sleepwear are not returnable for hygiene reasons.

How fast will my baby order ship?

Orders process in 2-5 business days and ship with free tracked U.S. Standard Shipping. Transit is usually 3-7 business days after processing.

What if a baby item arrives damaged?

Email support@deleonstore.shop within 7 days with photos of the item, packaging, and shipping label. Support will review replacement or refund options.

How do I contact support?

Email support@deleonstore.shop with your order number. Support replies within 1-2 business days, Monday through Friday.